Since it costs 5 times more to obtain a new customer than it does to retain an existing one, customer loyalty is important. Synergy World can customize a rewards program to suite your marketing objectives.

Sample Rewards:

Auto
Rewards
 Cardholders earn 1 point for every $1.00 they spend. When they accumulate enough points, a cash credit is automatically loaded on the card which can be used for future purchases at the business.
Points
for Prizes
 When cardholders reach certain point thresholds, the sales receipt prints the reward. i.e. Congratulations, show this receipt to receive $5.00 off your next purchase.
Punch Card
Rewards
 Purchase 9 meals and receive the 10th free. These rewards are automatically tracked on a plastic card customized with your name/logo. Increases usage, and reduce reduces fraud.

Hybrid Card (Gift & Reward on One Card):

Synergy World has developed the technology where your Gift Card can also be used as a Rewards Card. Once the customer has spent the balance on the Gift Card, it automatically turns into a Rewards Card.

The sales receipt prints the following: “Good News” You can now begin earning rewards at this merchant. Ask merchant for details.
The customer can continue using the original Gift Card, and earn points and rewards at your business. This extends the lifecycle of the Gift Card and creates customer loyalty.

Additional Loyalty Features:

Thank you E-Mails
Each time the Gift/Reward Card is used Synergy World automatically send the customer a customized “thank you” e-mail from YOUR BUSINESS, thanking them for using the card. Within this e-mail, you can promote special savings or offers.

Customer Satisfaction Forms
Within the “thank you” e-mail the customer can click on a link to rate the quality, value and service of the business. These forms are e-mailed to the merchant each month.

Promotion on Demand Technology (Digital Coupon)
Attract customers during slow periods by temporarily adding funds onto the Gift / Rewards Card.
Example: “A $5.00 credit is loaded on the Gift / Rewards Card if you frequent the merchant between 3:00pm–5:00pm on Wednesday.

Real-Time Online Tracking
Track customer purchases, points and rewards. Businesses have 24 hour access to Synergy’s back-end database displaying cardholder transaction data.

Synergy Rewards Network
Promote your business to thousands of cardholders through the Synergy Rewards Network. For more information on the Synergy Rewards Network please visit: www.synergycard.com